user Charter


We are pleased to welcome you to our website (hereinafter referred to as the “ Site ”).

This Terms of Use (hereinafter referred to as the " CU ") governs the terms of use of the Site, whether the User has access to it via a laptop computer, a smartphone or any other computer medium.


The purpose of the Site is to provide information concerning all the activities of the companies TTH PRODUCT and THOMAS TUCCINARDI (hereinafter referred to as the " Group ").

The Group strives to provide information on the Site that is as accurate as possible. Despite the care taken on the Site, the content, including in particular the photographs, the reproduced texts illustrating the products presented, etc., may sometimes contain errors.

All the information indicated on the Site is given for information only, is subject to change and is not exhaustive.

The Group cannot be held liable for errors, inaccuracies and shortcomings in the updating of the content of the Site, whether by its own doing or by the Third Party partners who provide it with this information.



Despite the care given to the Site by the Group, the photographs and texts reproduced and illustrating in particular the Products presented, may sometimes contain errors.

The Group declines all responsibility:

  • For any interruption of the Site, occurrence of bugs, damage resulting from fraudulent intrusion by a Third Party leading to a modification of the information made available on the Site;

  • In the event of temporary unavailability preventing access to the Site;

  • In the event of non-compliance by the User with the Terms of Use;

  • In the event of direct or indirect damage caused to the User's equipment, when accessing the Site.


The Site uses JavaScript technology. The Group cannot be held responsible for material damage related to the use of the Site. In addition, the User agrees to access the Site using hardware that does not contain viruses and via an updated browser.

The Site is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulations. The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, in particular for the purposes of maintenance, improvement of its infrastructures, in the event of failure of its infrastructures or if the services and services generate traffic deemed abnormal.

The Group and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment linked in particular to network congestion preventing access to the Site.


The Group implements the processing of personal data.

Certain information is mandatory and necessary as part of the User's navigation on the Site. The personal information communicated is recorded in a file computerized by the Group.

The Group processes or uses User data for the purposes of:

  • Contact him and ensure the processing of his requests;

  • Allow navigation on the Site, management and traceability of the services and services ordered by the User if necessary (data for connection and use of the site, invoicing, order history, etc.);

  • Prevent and fight against computer fraud (hardware used for browsing, IP address, etc.);

  • Improve navigation on the Site (connection and usage data);

  • Conduct optional satisfaction surveys;

  • Conduct communication campaigns (telephone number, email address).

The User's personal information is kept for a period that cannot exceed two (2) years, unless:

  • The User exercises his right to delete data concerning him, under the conditions described below;

  • A longer retention period is authorized or imposed under a legal or regulatory obligation.

During this period, the Group implements all appropriate means to ensure the confidentiality and security of the User's personal data, so as to prevent their damage, erasure or access by unauthorized Third Parties.

Access to the User's personal data is strictly limited to Group personnel and, where applicable, to its subcontractors. The subcontractors in question are subject to an obligation of confidentiality and may only use the User's data in accordance with these contractual provisions and the applicable legislation.

Apart from the cases set out above, the Group undertakes not to sell, rent, assign, or give access to Third Parties to the User's data without their prior consent, unless forced to do so by reason of a legitimate reason (legal obligation, fight against fraud or abuse, exercise of the rights of defence, etc.).

In accordance with the law "Informatique et Libertés" of January 6, 1978 as amended and European Regulation No. 2016/679/EU of April 27, 2016 (applicable from May 25, 2018), the User has a right of access, rectification, portability and erasure of their data or even limitation of processing. He may also, for legitimate reasons, oppose the processing of data concerning him.

The User may, subject to the production of valid proof of identity, exercise his rights via the “Contact” section ( see Article 5 ).

If the User does not/no longer wish to receive news, invitations and requests from the Group (by telephone, SMS, post or electronic mail), he has the option of indicating this to the Group by contacting him by email via the "Contact" section. ( see Article 5 ). The same applies if he does not wish to receive news, invitations or promotional offers from the Group's partners.

For any additional information or complaint, the User may contact the Commission Nationale de l'Informatique et des Libertés (more information on ). It is reminded of the existence of the “Bloctel” cold calling opposition list, on which the User can register ( ).


Use of the Site is reserved for strictly personal use.

The content of the Site is the exclusive property of the Group and its potential partners, and is protected by French and international laws relating to intellectual property. The Group owns the intellectual property rights and holds the rights to use all the elements accessible on the Site, in particular the texts, images, graphics, logos, videos, icons and sounds.

The Group recalls that any exploitation, reproduction, redistribution, representation, use, publication, adaptation or modification, partial or total, of any element of the Site, for any reason whatsoever, even partially, and whatever the means used , whether software, visual, textual or sound, is strictly prohibited, except with the prior, special and express authorization of the Group.

Any action contrary to this CU, including any breach of the obligations defined above, may be qualified in particular as acts of unfair competition, misleading advertising or parasitism, and will be sanctioned in accordance with the provisions of the Intellectual Property Code, the Civil Code and Commercial Code where applicable.


5.1. Communications - “Contact” section

Any communication within the framework or in connection with these CU will be made by email via the “Contact” section of the Site.

5.2. Interactions – “Customer reviews” and “Comments” sections

The User has the ability to interact with the Group via the “Contact” section.

The User can also use the dedicated interactive spaces to give an opinion on a product and leave a comment, subject to having purchased it on the Site. To do this, the User must enter their valid email address, name and review.

The User guarantees the sincerity and authenticity of his opinion and/or comment. He refrains from issuing statements that are inappropriate or contrary to the law and morality. If necessary, the Group reserves the right to delete, without prior notice, any content posted in said spaces by the User which would contravene the legislation applicable in France, and to question civil and/or criminal liability. of the User.


When the User consults the Site, data may be stored in his browser or retrieved from it, generally in the form of cookies. A cookie is a small file stored by a server in the terminal ( computer, telephone, etc. ) of the User and associated with a web domain (that is to say, in the majority of cases, with all the pages of the same website). This file is automatically resent during subsequent contacts with the same domain.

This information may relate to the User, his preferences or his device, and is mainly used to ensure that the Site functions correctly. The information generally does not allow the User to be directly identified, but may allow him to benefit from a personalized Web experience.

For more information, consult the CNIL website: .